Nov 21, 2018

Digi - Check Call Diverts

How to check for "Call Diverts" settings on your own phone for Digi Telco only.

A. Call Forwarding.

1. To check call forwarding status : Press --> *#21# --> Dial.
2. You will receive a MIM message from Digi on the status.

3. To cancel all forwarding : Press --> ##21# --> Dial.
4. You will receive MIM message again on the cancellation.

B. Forwarding to Voice Mail when "Unreachable".

1. To check status : Press --> *#62# --> Dial.
2. To cancel : Press --> ##62# --> Dial.

C. Forwarding to Voice Mail when "Busy".

1. To check : Press --> *#67# --> Dial.
2. To cancel : Press --> ##67# --> Dial.

D. To cancel all types of forwarding : Press --> ##002# --> Dial.

!!! HAPPY COMPUTING !!!

Jul 27, 2018

Windows 10 - Latest ISO Download

As Windows 10 kept on updating their version and my notebook have been configured to automatically run "Windows Update" periodically its no surprise that my notebook is updated to the latest version (1803) and build.

But sometimes I do need to perform a clean install of Windows 10 and it makes no sense to install an older version and run the updates via internet to make it up-to-date. It will be best to install the latest version & build from the start, luckily Microsoft do provide the downloads of ISO file format thus making our life more easier.

1) The link of the download here : https://www.microsoft.com/en-au/software-download/windows10

2) You will see the below website, just click the "Download tool now" button as shown. There's no indication which version of Windows 10 you will be downloading and as such I assumed that its the latest version (as of publishing the latest version is 1803).


3) You will be prompted to either "Run" or "Save as" option, for my case I preferred to save it locally first. The tool is small in size (about 18.7MB), once the download completed just run the tool.


4) When prompted by UAC, just click "Yes" button to continue.


5) The tools will start the loading process (ensure that your computer is still connected to the internet), please be patience and wait for it to load.


6) You will need to click "Accept" button to agreed to the license terms.


7) On the next screen, select option "Create installation media (USB flash drive, DVD or ISO file) for another PC" and proceed to click the "Next" button.

DO NOT choose "Upgrade this PC now" as this will upgrade the current computer to Windows 10, so choose correctly.


8) Now select the correct "Language" and "Architecture" that you want to download and click "Next" button to continue.

PS: You may need to "Deselect/Untick" the option "Use the recommended options for this PC" to be able to select the language, Edition & architecture.


9) Now select "ISO file" option and click "Next" button.

If you choose "USB flash drive" option you will be prompted to insert a blank USB flash drive with at least 8GB of capacity, this option will be very slow and time consuming thus not recommended at all.


10) You will be prompted to the location to save the file, choose your preferred download location (eg. C:\Downloads), you may also rename file to something more appropriate and recognizable (eg. Win10_1803_x64.iso) and proceed to click the "Save" button to start the download process.


11) The download is starting, the file size of my copy is about 3.46GB and depending on your internet speed the download time may varies.


12) Once the download completed, you can use your preferred methods or media type for the installation, such as burning it to a DVD disc or use a 3rd party tools to transfer & make it bootable on a USB flash drive (eg. Rufus-3.1.exe).

Do take note that the ISO file downloaded is from Microsoft's website directly thus I'm pretty sure its safe and free from viruses, but due to the instability of my internet connectivity I have downloaded the file twice just to ensure its free from corruption (aka missing packet) and scan it with anti-virus of my own.

Also the download doesn't contains any CD-Key inside (don't ask me for it), as long as you are using a valid OEM license (usually embedded into your computer's UEFI) the activation is automatic upon detection of internet connectivity. If you have a Retail license then you already have the key, just key-in and activate it normally.

For other licensing like VLK/MAK, please refer to your IT Administrator for the activation (but be prepared to answer some questions on why you need it). That's all for now and thanks for reading.


!!! HAPPY COMPUTING !!!

Notebook - Samsung Keyboard Dock AA-RD7NMKD (Disassembly)

It's been sometime now since my last posting, it was due to my heavy workload at that time and coincides with the hand-over exercise to my replacement (I've moved to new company) :)

A friend of mine recently requested my help on checking his Samsung Tablet/Notebook (XE500T1C) and the Keyboard Dock (AA-RD7NMKD), he told me that the keyboard & the touchpad no longer works after an upgrade to Win8.1 version. Now based on my understanding that any OS upgrades will usually breaks the original drivers, however this was not the case even after I've reformatted it thus my troubleshooting went hardware side.

1) This is the how it looks like (before disassembly).


2) At the bottom, remove those "Rubbers Stand-Off" as circled in the picture.


3) After removing it will reveals the hidden screws as shown here.


 
 
4) After removing those hidden screws, you will need to "slowly peel-off" the cover, try not to breaks any of the inter-lock mechanism.
 
 
5) The inside view of keyboard docking unit.
 
 
Upon checking the hardware and cables, all components was in working condition. It seems nothing is wrong here but once I go in-depth diagnostics... I've found the I/O chip is faulty as shown below here.
 
 
With this chip malfunction, it have affected the following components :-
 
  • Keyboard
  • Touchpad
  • USB ports (all ports)
  • Lid Sensor
The only components that is still working is the charging module, due to lack of tools and resources to get a replacement chip, I was unable to repair/replace that faulty chip..... sadly.....
 
I've no choice but to inform my friend to either use an USB or Bluetooth Keyboard & Mouse for his daily use and since the tablet is still in good condition (albeit the faulty docking unit) he can still use the touchscreen and the stylus for his work.
 
Note : Always be extra cautious when performing disassembly of an aging notebooks/tablets etc. As over the time those covers, inter-locking mechanism, rubbers etc. will tends to break-off or cracks easily due to hardened & aging plastics.
 
 
!!! HAPPY COMPUTING !!!