Jul 30, 2016

TeamViewer - Forgotten Option Password

I think some of you might have encounter this problems whereby you have configured the "Option" password and forgotten what password you have configured previously.

Thus locking yourself out from the "Option" menu.



Just like me.... (sadly) but I found 2 methods to solve this :-

1. Uninstall & Reinstall TeamViewer all over again.     ....duh....

2. Registry hack of TeamViewer.

So I'm NOT discussing about the 1st method as it's very simple, so lets discuss about the 2nd method.

Method #2:

1. Run --> regedit.exe utility.

2. Browse to --> "HKLM\Software\WOW6432Node\TeamViewer" folder.
(depending on your version, you might a sub-folder called "Version X", as mine is version 10 thus there's no sub-folder available).

3. Select --> "OptionPasswordAES" key as shown below.


4. Right-click on that key and select "Rename" option, rename the key to "OptionPasswordAES_old" and then close the registry editor.

5. You will need to restart TeamViewer for it to take effects.

6. Once restarted, you should now be able to access the "Option" menu and modify the settings again.

My advises is once you are able to access it, the first thing is to create back the "Option" password and this time please do try remember it.

Now I need to emphasized that this is no way for you to hack or modify the TeamViewer's option if your TeamViewer is licensed and pre-configured by your IT Administrator. This is just mere workaround should you lost/forgotten the password only. Please do refer to your IT Administrator for more information about the "Option" configurations.

!!! Happy Remoting !!!

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  2. THIS WORKS !!
    The steps above are close, but don't quite work and it's frustrating BUT !! If you enable remote desktop, remote to the computer, remove TeamViewer, then do the above steps (because the old keys don't get deleted when you uninstall) and do a search for all instances of "TeamViewer" AND you get rid of the TeamViewer folder from %AppData%/Roaming AND you get rid of the TeamViewer folder from Program Files (x86), then restart and remote back in (or log in using the console if you're in front of the computer)... it allows you to start fresh.

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